Since 2017
Your partner for excellent customer contact
Glow contact has a broad experience in commercial and service-oriented customer contact. We are a perfect extension from your organization to your customers or prospects.
About us
We are the best call center for your company
We offer and require involvement, enthusiasm and commitment in what we do. From ourselves, our clients and our people.
Therefore, we only work with people that see working in a call center as a true job.
Because of this professionality and the fact that we virtually have no shortage of staff, we are able to build stability, quality and quantity with an experienced and mature team.
This way we secure a lasting partnership.
- Customer Support
Our experienced customer service staff are the perfect extension of your company.
- Outbound Sales
We have an extensive experience with sales projects from cold acquisition, winback, cross-sell and upsell, and retention in multiple branches.
We want you!
Sales employee The Netherlands
Sales employee Belgium
Sales employee Belgium (Wallonia)
Why Glow Contact Center?
In order to make something shine you need some polishing, focus, and the right approach. That’s exactly what we believe into in Glow Contact Center.
The roots of Glow Contact Center go back to 2017. Through the union of forces from a number of organizations now combined under a new name, can we channel this forces in order to offer even better services to our clients.
Our services
What services do we offer?
We speak Dutch, Flemish, Walloon, French, German and we receive applications on a regular basis from other languages speakers.
Telesales
For both hot and cold acquisition, you can make use of our telephone sales specialists.
Customer Service
Our seasoned customer service staff are the perfect extension of your company.
Customer Retention
Are you struggling from a high customer turnover or a significant volume of incoming calls? We can help you keep your customers both proactively and reactively.
Winback
The cheapest and simplest way of obtaining “new” customers is by reactivating your old ones. We’re glad to help you out!
Cross- and Upsell
Do you get the best out of your relationship with your customers? We’re happy to help out with quality cross and upsell campaigns.
Lead Generation
Through our online and offline channels, we are in a perfect position to generate quality leads from your target audience.
Glow Contact Center Team
The team of Glow Contact Center consists of an enthusiast and skilled staff. That obviously applies as well to our management team.
With our years-long experience in the contact center industry and local anchoring we ensure a stable basis and winning team.
Our agents are supported by our Project Managers, Supervisors, HR and compliance staff who ensure both the quality of the contact with the customer and the wellbeing and satisfaction of the agent himself.
About Glow Contact Center
Glow Contact Center is a customer contact organization specialized in inbound and outbound customer contact. Through our work with selected teams of customer contact specialists on offshore locations in Turkey and Spain we make it possible for our partners to carry out campaigns under tariffs that would otherwise not be achievable.
Since our locations consist on about 50 workplaces with a family business atmosphere, our clients are always welcome and our staff feel quickly at home.
Contact?
Do you have any questions or would you like to receive more information? Get in touch with us.
- Boompjes 40, 3011 XB, Rotterdam
- info@glowcontactcenter.com
Locations
- Rotterdam – Netherlands
- Antalya – Turkey
- Istanbul – Turkey
- Málaga – Spain
- Cotonou – Benin
- Lomé – Togo
Copyright © 2024. All rights reserved by Glow Contact Center