Our Services

Our services

What services do we offer?

We speak Dutch, Flemish, Walloon, French, German and we receive applications on a regular basis from other languages speakers.

We offer a range of services for:

Telesales
Customer Service
Customer loyalty
Winback
Cross-selling and up-selling
Lead generation
Answering service

About Glow Contact Service

Glow Contact Center is a customer contact organization specialized in inbound and outbound customer contact. Through our work with selected teams of customer contact specialists on offshore locations in Turkey and Spain we make it possible for our partners to carry out campaigns under tariffs that would otherwise not be achievable.

Since our locations consist on about 50 workplaces with a family business atmosphere, our clients are always welcome and our staff feel quickly at home.

Glow Contact Center Team

The team of Glow Contact Center consists of an enthusiast and skilled staff. That obviously applies as well to our management team.

With our years-long experience in the contact center industry and local anchoring we ensure a stable basis and winning team.

Our agents are supported by our Project Managers, Supervisors, HR and compliance staff who ensure both the quality of the contact with the customer and the wellbeing and satisfaction of the agent himself.

Shortcuts

Locations

Rotterdam – Netherlands
Antalya – Turkey
Istanbul – Turkey
Málaga – Spain
Cotonou – Benin
Lomé – Togo