We offer a range of services for:
- Customer Service
- Customer loyalty
- Cross-selling and up-selling
- Lead generation
- Answering service
Glow Contact Center is a customer contact organization specialized in inbound and outbound customer contact. Through our work with selected teams of customer contact specialists on offshore locations in Turkey and Spain we make it possible for our partners to carry out campaigns under tariffs that would otherwise not be achievable.
Since our locations consist on about 50 workplaces with a family business atmosphere, our clients are always welcome and our staff feel quickly at home.
The team of Glow Contact Center consists of an enthusiast and skilled staff. That obviously applies as well to our management team.
With our years-long experience in the contact center industry and local anchoring we ensure a stable basis and winning team.
Our agents are supported by our Project Managers, Supervisors, HR and compliance staff who ensure both the quality of the contact with the customer and the wellbeing and satisfaction of the agent himself.
- Rotterdam – Netherlands
- Antalya – Turkey
- Istanbul – Turkey
- Málaga – Spain
- Cotonou – Benin
- Lomé – Togo
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